Privacy Policy
Effective Date: 6/24/25
Reach Counseling, LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information, including any information submitted via mobile messaging.
Information Collection and Use
We collect personal information that you voluntarily provide to us, including when you sign up through our website, mobile opt-in forms, or otherwise contact us. This may include your name, phone number, email address, and other relevant details necessary to deliver services or communications.
Mobile Messaging Privacy
By opting into our SMS (text message) program, you consent to receive text messages from Reach Counseling, LLC.
Please note the following:
Data Use: Mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes. We use your data solely for getting in contact with our customers to provide updates, schedule appointments, or share important service-related information.
HELP Instructions: For help or support regarding our SMS program, reply “HELP” to any message or contact us at [email protected] or by phone at (910) 225-4780.
Opt-Out Instructions: You can cancel the SMS service at any time by texting “STOP.” Upon sending “STOP,” you will receive a one-time confirmation message, and then you will no longer receive messages from us.
Message Frequency: You may receive up to 2 messages per month, depending on your interaction with our services (such as appointment reminders, service updates, or responses to inquiries)
Fees Disclosure: Message and data rates may apply depending on your mobile carrier plan.
Sharing of Information
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Reach Counseling, LLC will not sell, rent, or share the collected mobile numbers. For more information, please visit our Terms & Conditions.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no electronic transmission or storage method is 100% secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, you can contact us at:
Reach Counseling, LLC
4620 Cedar Ave Ste 117 Wilmington, NC 28403
Email: [email protected]
Phone: (910) 225-4780
